General terms and conditions and customer information
General terms and conditions and customer information
I. General Terms and Conditions
§ 1 Basic provisions
(1) The following terms and conditions apply to contracts that you conclude with us as a provider ( Moussa Boughdiri ) via the website https://the-five.shop/. Unless otherwise agreed, the inclusion of any of your own terms and conditions is hereby excluded.
(2) A consumer within the meaning of the following provisions is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.
§ 2 Conclusion of the contract
(1) The subject of the contract is the sale of goods .
(2) By placing the respective product on our website, we make you a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the item description.
(3) The contract is concluded via the online shopping cart system as follows:
The goods you intend to buy are placed in the "shopping cart". You can access the "shopping cart" and make changes there at any time using the corresponding button in the navigation bar.
After clicking the "Checkout" or "Continue to order" button (or similar name) and entering your personal data as well as the payment and shipping conditions, the order data will finally be displayed as an order overview.
If you use an instant payment system (e.g. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort, giropay) as your payment method, you will either be directed to the order overview page in our online shop or redirected to the website of the provider of the instant payment system.
If you are redirected to the respective instant payment system, you can make the appropriate selections or enter your data there. Finally, the order data will be displayed as an order overview on the website of the instant payment system provider or after you have been redirected back to our online shop.
Before submitting your order, you have the opportunity to check the details in the order overview again, to change them (also via the "back" function of the Internet browser) or to cancel the order.
(4) The processing of the order and transmission of all information required in connection with the conclusion of the contract is partly automated by email. You must therefore ensure that the email address you have provided to us is correct, that receipt of the emails is technically guaranteed and, in particular, that it is not prevented by SPAM filters.
§ 3 Special agreements on payment methods offered
(1) Installment purchase via easyCredit
When purchasing on installments via easyCredit, the general terms and conditions for installment purchases from easyCredit also apply. You can find the terms and conditions here .
In cooperation with the payment service provider Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; “Klarna”) we offer the following payment options. Payment is made to Klarna in each case:
Further information about Klarna and the Klarna terms of use for Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/user and https://www.klarna.com/de/ .
When paying by invoice (purchase on account via paymorrow), the ordered goods will be sent or delivered to you together with the invoice. The purchase price is due for payment within 21 (twenty-one) calendar days of the invoice date.
(5) Payment by “secupay credit card”, “secupay direct debit” or “secupay purchase on account”
For the payment methods "secupay credit card", "secupay direct debit" or "secupay purchase on account", we assign our payment claim against you in full and irrevocably to secupay AG, Goethestr. 6, 01896 Pulsnitz. Before accepting the assignment, secupay AG carries out a credit check using the data transmitted as part of the order.
We reserve the right to refuse your chosen payment method based on the results of the credit check. You will be informed of this before submitting your order.
If the payment method "secupay credit card" or "secupay direct debit" is approved, secupay AG accepts the assignment and subsequently collects the fee via your credit card or direct debit from your account. Your bank or credit card account will be debited when the order is completed.
If the payment method "secupay purchase on account" is approved, secupay AG accepts the assignment and the ordered goods will be sent or delivered to you together with the invoice. The purchase price is due for payment to secupay AG, Goethestraße 6, 01896 Pulsnitz within 10 (ten) calendar days after delivery of the goods.
(6) Ratepay purchase on account, Ratepay direct debit, Ratepay purchase on installments
In order to be able to offer you attractive payment methods, we work with Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter "Ratepay"). If an effective purchase contract is concluded between you and us when using a Ratepay payment method, we assign our payment claim to Ratepay. If you use the Ratepay payment method purchase by installments, we assign our payment claim to the partner bank of Ratepay GmbH. If you choose one of the Ratepay payment methods offered here, you consent to the transfer of your personal data and that of the order to Ratepay for the purpose of identity and credit checks and contract processing as part of your order. You can find all the details in the General Terms and Conditions of Payment for Ratepay Payment Methods at https://www.ratepay.com/legal-payment-terms/ , which apply in addition to our General Terms and Conditions if you choose a Ratepay payment method.
(7) Purchase by direct debit via Novalnet
When purchasing by direct debit via Novalnet AG, offered in Germany and Austria, the payment amount is due immediately for payment by direct debit from the current account specified in the order process at the credit institution specified there (the current account). You hereby revocably authorize Novalnet AG to collect the payments you have to make through the purchase by direct debit from the current account by direct debit. If the current account does not have the necessary funds, the credit institution holding the account is not obliged to redeem it. Partial redemptions are not carried out using the direct debit procedure.
By providing your current account details, you confirm that you are authorized to make direct debits using the relevant current account. Direct debits are associated with a high level of effort and expense for us and Novalnet AG. In the event of a direct debit being returned (due to insufficient funds in the current account, the current account being closed or the account holder objecting, or due to incorrectly transmitted account details), you are obliged to pay a processing fee of EUR 7.50 per direct debit being returned. You will be given the opportunity to provide evidence that the direct debit being returned resulted in lower or no costs. We reserve the right to make further claims. In view of the effort and expense of direct debits being returned and in order to avoid the processing fee, you are asked not to object to the direct debit in the event of a cancellation or withdrawal from the purchase contract, a return or a complaint. In such a case, the payment will be reversed after consultation with us by transferring the corresponding amount back or by crediting you.
(8) Payment by Unzer “purchase on account” (purchase on account) and/or “installment payment” and/or “SEPA direct debit”
For the payment methods "purchase on account" (purchase on account) and/or "payment by installments" and/or "SEPA direct debit", we assign our payment claim against you in full to Bank Frick & Co. AG, Landstrasse 14, 9496 Balzers, Liechtenstein (hereinafter "Bank"). In order to discharge your debts, all payments must be made exclusively to the bank into the account notified to you for this purpose. You can find the Unzer General Terms and Conditions here .
(9) SEPA direct debit
When paying by SEPA direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate.
The deadline for sending the pre-notification is reduced to 5 days before the due date. You are obliged to ensure that there are sufficient funds in the account on the due date. In the event of a direct debit being returned due to your fault, you will be responsible for the bank fee incurred.
§ 4 Right of retention , retention of title
(1) You may only exercise a right of retention if it concerns claims arising from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
§ 5 Warranty
(1) The statutory liability for defects applies.
(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects and transport damage and to notify us and the carrier of any complaints as soon as possible. If you do not do this, this will have no effect on your statutory warranty claims.
(3) If a feature of the goods deviates from the objective requirements, the deviation shall only be deemed to have been agreed if you were informed of this by us before the contract was concluded and the deviation was expressly and separately agreed between the contracting parties.
§ 6 Choice of law
(1) German law applies. In the case of consumers, this choice of law only applies to the extent that it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the country in which he or she is habitually resident (favorability principle).
(2) The provisions of the UN Convention on Contracts for the International Sale of Goods shall expressly not apply.
II. Customer information
1. Identity of the seller
Moussa Boughdiri
Weinbergstrasse 43
72072 Tuebingen
Germany
Phone:
Email: info.the.five.pillars@gmail.com
Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), available at https://ec.europa.eu/odr .
We are not willing and not obliged to participate in dispute resolution proceedings before consumer arbitration boards.
2. Information on the conclusion of the contract
The technical steps for concluding the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the provisions "Conclusion of the contract" of our General Terms and Conditions (Part I).
3. Contract language, contract text storage
3.1. The contract language is German .
3.2. We do not save the complete contract text. Before submitting the order via the online shopping cart system, the contract data can be printed out using the browser's print function or saved electronically. After we receive the order, the order data, the legally required information for distance selling contracts and the general terms and conditions will be sent to you again by email.
4. Essential characteristics of the goods or services
The essential characteristics of the goods and/or services can be found in the respective offer.
5. Prices and payment terms
5.1. The prices and shipping costs stated in the respective offers represent total prices. They include all price components including all applicable taxes.
5.2. The shipping costs incurred are not included in the purchase price. They can be accessed via a correspondingly designated button on our website or in the respective offer, are shown separately during the ordering process and must be borne by you in addition, unless free shipping has been promised.
5.3. If delivery is made to countries outside the European Union, additional costs may arise for which we are not responsible, such as customs duties, taxes or money transfer fees (transfer or exchange rate fees of credit institutions), which must be borne by you.
5.4. Any costs incurred in transferring money (transfer or exchange rate fees charged by credit institutions) must be borne by you in cases where the delivery is made in an EU member state but the payment was made outside the European Union.
5.5. The payment methods available to you are indicated under a correspondingly labelled button on our website or in the respective offer.
5.6 Unless otherwise stated for the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately.
6. Delivery conditions
6.1 The delivery conditions, the delivery date and any existing delivery restrictions can be found under a correspondingly labelled button on our website or in the respective offer.
6.2. If you are a consumer, the law stipulates that the risk of accidental loss and accidental deterioration of the item sold during shipment only passes to you when the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person designated to carry out the shipment.
7. Statutory liability for defects
Liability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I).
These terms and conditions and customer information were created by the lawyers of the Händlerbund who specialize in IT law and are constantly checked for legal conformity. Händlerbund Management AG guarantees the legal certainty of the texts and is liable in the event of warnings. You can find more information at: https://www.haendlerbund.de/ de/leistungen/ rechtssicherheit/agb-service .
last update: 29.11.2023
I. General Terms and Conditions
§ 1 Basic provisions
(1) The following terms and conditions apply to contracts that you conclude with us as a provider ( Moussa Boughdiri ) via the website https://the-five.shop/. Unless otherwise agreed, the inclusion of any of your own terms and conditions is hereby excluded.
(2) A consumer within the meaning of the following provisions is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.
§ 2 Conclusion of the contract
(1) The subject of the contract is the sale of goods .
(2) By placing the respective product on our website, we make you a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the item description.
(3) The contract is concluded via the online shopping cart system as follows:
The goods you intend to buy are placed in the "shopping cart". You can access the "shopping cart" and make changes there at any time using the corresponding button in the navigation bar.
After clicking the "Checkout" or "Continue to order" button (or similar name) and entering your personal data as well as the payment and shipping conditions, the order data will finally be displayed as an order overview.
If you use an instant payment system (e.g. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort, giropay) as your payment method, you will either be directed to the order overview page in our online shop or redirected to the website of the provider of the instant payment system.
If you are redirected to the respective instant payment system, you can make the appropriate selections or enter your data there. Finally, the order data will be displayed as an order overview on the website of the instant payment system provider or after you have been redirected back to our online shop.
Before submitting your order, you have the opportunity to check the details in the order overview again, to change them (also via the "back" function of the Internet browser) or to cancel the order.
By submitting the order via the corresponding button ("order with payment", "buy" / "buy now", "order with payment", "pay" / "pay now" or similar designation), you declare your legally binding acceptance of the offer, whereby the contract is concluded.
§ 3 Special agreements on payment methods offered
(1) Installment purchase via easyCredit
When purchasing on installments via easyCredit, the general terms and conditions for installment purchases from easyCredit also apply. You can find the terms and conditions here .
(2) Payment via SOFORT / Sofortüberweisung
If you select the payment method Sofort / Sofortüberweisung, the payment will be processed via the payment service provider Sofort GmbH (Theresienhöhe 12, 80339 Munich, Germany; "SOFORT"). Sofort GmbH is a company of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden). The prerequisite for using the SOFORT payment method is that you have an online banking account that has been activated for this purpose. During the payment process as part of the order, you must identify yourself accordingly and confirm the payment instruction to SOFORT. Your bank account will be debited immediately after the order has been placed. You can find more information about SOFORT at https://www.klarna.com/sofort/ .
(3) Payment via KlarnaIn cooperation with the payment service provider Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; “Klarna”) we offer the following payment options. Payment is made to Klarna in each case:
-
Invoice (“Pay Later”): Klarna’s invoicing terms and conditions for Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/invoice ; the terms and conditions for the option to extend the payment term can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/due_date_extension .The Klarna invoicing terms and conditions for Austria can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/invoice ; the terms and conditions for the option to extend the payment term can be found at h ttps://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/due_date_extension .
-
Installment purchase (“Financing”): Further information on installment purchase, including the general terms and conditions and the European standard information for consumer credit for Germany, can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/account ; the terms for the “Pay in 3 installments” payment option can be found athttps://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/paylaterin3 .Further information on installment purchases, including the General Terms and Conditions and the European Standard Information on Consumer Credit for Austria, can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/flex_account ; the terms and conditions for the “Pay in 3 installments” payment option can be found athttps://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/paylaterin3 .
- Direct debit (“Pay Now”)
- Credit card
Further information about Klarna and the Klarna terms of use for Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/user and https://www.klarna.com/de/ .
Further information about Klarna and the Klarna terms of use for Austria can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/user and https://www.klarna.com/at/ .
(4) Purchase on account via paymorrowWhen paying by invoice (purchase on account via paymorrow), the ordered goods will be sent or delivered to you together with the invoice. The purchase price is due for payment within 21 (twenty-one) calendar days of the invoice date.
(5) Payment by “secupay credit card”, “secupay direct debit” or “secupay purchase on account”
For the payment methods "secupay credit card", "secupay direct debit" or "secupay purchase on account", we assign our payment claim against you in full and irrevocably to secupay AG, Goethestr. 6, 01896 Pulsnitz. Before accepting the assignment, secupay AG carries out a credit check using the data transmitted as part of the order.
We reserve the right to refuse your chosen payment method based on the results of the credit check. You will be informed of this before submitting your order.
If the payment method "secupay credit card" or "secupay direct debit" is approved, secupay AG accepts the assignment and subsequently collects the fee via your credit card or direct debit from your account. Your bank or credit card account will be debited when the order is completed.
If the payment method "secupay purchase on account" is approved, secupay AG accepts the assignment and the ordered goods will be sent or delivered to you together with the invoice. The purchase price is due for payment to secupay AG, Goethestraße 6, 01896 Pulsnitz within 10 (ten) calendar days after delivery of the goods.
(6) Ratepay purchase on account, Ratepay direct debit, Ratepay purchase on installments
In order to be able to offer you attractive payment methods, we work with Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter "Ratepay"). If an effective purchase contract is concluded between you and us when using a Ratepay payment method, we assign our payment claim to Ratepay. If you use the Ratepay payment method purchase by installments, we assign our payment claim to the partner bank of Ratepay GmbH. If you choose one of the Ratepay payment methods offered here, you consent to the transfer of your personal data and that of the order to Ratepay for the purpose of identity and credit checks and contract processing as part of your order. You can find all the details in the General Terms and Conditions of Payment for Ratepay Payment Methods at https://www.ratepay.com/legal-payment-terms/ , which apply in addition to our General Terms and Conditions if you choose a Ratepay payment method.
(7) Purchase by direct debit via Novalnet
When purchasing by direct debit via Novalnet AG, offered in Germany and Austria, the payment amount is due immediately for payment by direct debit from the current account specified in the order process at the credit institution specified there (the current account). You hereby revocably authorize Novalnet AG to collect the payments you have to make through the purchase by direct debit from the current account by direct debit. If the current account does not have the necessary funds, the credit institution holding the account is not obliged to redeem it. Partial redemptions are not carried out using the direct debit procedure.
By providing your current account details, you confirm that you are authorized to make direct debits using the relevant current account. Direct debits are associated with a high level of effort and expense for us and Novalnet AG. In the event of a direct debit being returned (due to insufficient funds in the current account, the current account being closed or the account holder objecting, or due to incorrectly transmitted account details), you are obliged to pay a processing fee of EUR 7.50 per direct debit being returned. You will be given the opportunity to provide evidence that the direct debit being returned resulted in lower or no costs. We reserve the right to make further claims. In view of the effort and expense of direct debits being returned and in order to avoid the processing fee, you are asked not to object to the direct debit in the event of a cancellation or withdrawal from the purchase contract, a return or a complaint. In such a case, the payment will be reversed after consultation with us by transferring the corresponding amount back or by crediting you.
(8) Payment by Unzer “purchase on account” (purchase on account) and/or “installment payment” and/or “SEPA direct debit”
For the payment methods "purchase on account" (purchase on account) and/or "payment by installments" and/or "SEPA direct debit", we assign our payment claim against you in full to Bank Frick & Co. AG, Landstrasse 14, 9496 Balzers, Liechtenstein (hereinafter "Bank"). In order to discharge your debts, all payments must be made exclusively to the bank into the account notified to you for this purpose. You can find the Unzer General Terms and Conditions here .
(9) SEPA direct debit
When paying by SEPA direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate.
The deadline for sending the pre-notification is reduced to 5 days before the due date. You are obliged to ensure that there are sufficient funds in the account on the due date. In the event of a direct debit being returned due to your fault, you will be responsible for the bank fee incurred.
§ 4 Right of retention , retention of title
(1) You may only exercise a right of retention if it concerns claims arising from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
§ 5 Warranty
(1) The statutory liability for defects applies.
(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects and transport damage and to notify us and the carrier of any complaints as soon as possible. If you do not do this, this will have no effect on your statutory warranty claims.
(3) If a feature of the goods deviates from the objective requirements, the deviation shall only be deemed to have been agreed if you were informed of this by us before the contract was concluded and the deviation was expressly and separately agreed between the contracting parties.
§ 6 Choice of law
(1) German law applies. In the case of consumers, this choice of law only applies to the extent that it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the country in which he or she is habitually resident (favorability principle).
(2) The provisions of the UN Convention on Contracts for the International Sale of Goods shall expressly not apply.
II. Customer information
1. Identity of the seller
Moussa Boughdiri
Weinbergstrasse 43
72072 Tuebingen
Germany
Phone:
Email: info.the.five.pillars@gmail.com
Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), available at https://ec.europa.eu/odr .
We are not willing and not obliged to participate in dispute resolution proceedings before consumer arbitration boards.
2. Information on the conclusion of the contract
The technical steps for concluding the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the provisions "Conclusion of the contract" of our General Terms and Conditions (Part I).
3. Contract language, contract text storage
3.1. The contract language is German .
3.2. We do not save the complete contract text. Before submitting the order via the online shopping cart system, the contract data can be printed out using the browser's print function or saved electronically. After we receive the order, the order data, the legally required information for distance selling contracts and the general terms and conditions will be sent to you again by email.
4. Essential characteristics of the goods or services
The essential characteristics of the goods and/or services can be found in the respective offer.
5. Prices and payment terms
5.1. The prices and shipping costs stated in the respective offers represent total prices. They include all price components including all applicable taxes.
5.2. The shipping costs incurred are not included in the purchase price. They can be accessed via a correspondingly designated button on our website or in the respective offer, are shown separately during the ordering process and must be borne by you in addition, unless free shipping has been promised.
5.3. If delivery is made to countries outside the European Union, additional costs may arise for which we are not responsible, such as customs duties, taxes or money transfer fees (transfer or exchange rate fees of credit institutions), which must be borne by you.
5.4. Any costs incurred in transferring money (transfer or exchange rate fees charged by credit institutions) must be borne by you in cases where the delivery is made in an EU member state but the payment was made outside the European Union.
5.5. The payment methods available to you are indicated under a correspondingly labelled button on our website or in the respective offer.
5.6 Unless otherwise stated for the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately.
6. Delivery conditions
6.1 The delivery conditions, the delivery date and any existing delivery restrictions can be found under a correspondingly labelled button on our website or in the respective offer.
6.2. If you are a consumer, the law stipulates that the risk of accidental loss and accidental deterioration of the item sold during shipment only passes to you when the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person designated to carry out the shipment.
7. Statutory liability for defects
Liability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I).
These terms and conditions and customer information were created by the lawyers of the Händlerbund who specialize in IT law and are constantly checked for legal conformity. Händlerbund Management AG guarantees the legal certainty of the texts and is liable in the event of warnings. You can find more information at: https://www.haendlerbund.de/ de/leistungen/ rechtssicherheit/agb-service .
last update: 29.11.2023